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便民智慧新體驗 自助服務機好方便? Self-Service Kiosks: A Blessing or a Curse

Self-Service Kiosks: A Blessing or a Curse
#文意選填 #數位·科技·科學 #永續發展 SDGs
8/29 解析英語

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便民智慧新體驗 自助服務機好方便? Self-Service Kiosks: A Blessing or a Curse
自助服務機讓民眾可以訂票、登記使用某個 服務,甚至掃描、購買物品。
>> 色彩心理學 顏色的感覺 How Colors Can Shape Emotions and Behaviors

文意選填

        Try to recall the last time you chose your seats at a movie theater or withdrew money from your bank account. Was there a real-life human in front of you, or was it a computer screen? In today’s world, the latter is becoming increasingly common. Called self-service kiosks, these devices can __1__ some human tasks. They allow members of the public to reserve tickets, sign in for a service, or even scan and purchase items. One kind of self-service kiosk common in Taiwan is a __2__ kiosk, which patients use to check in. Self-ordering kiosks have also become a staple at some fast-food restaurants. Other places you may __3__ these devices include drugstores, retail outlets, airports, and hotels.

        It’s not hard to figure out why self-service machines have become __4__ in use. First and foremost, companies that use self-service kiosks can __5__ costs by reducing their need to employ staff. Additionally, employees will be free to handle different aspects of customer service. From the customers’ __6__, lines move faster, and there is greater control over purchasing choices, which makes for a better customer experience.

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單字片語整理

Words in Use
curse
[kɝs]
.vt. & vi. 詛咒,咒罵
n. 咒語
recall
[rɪˋkɔl]
vt. 回想,憶起,記得;召回
n. 回想(不可數);收回
withdraw
[wɪðˋdrɔ]
.vt. 提(款)
vt. & vi. 退出;撤退
reserve
[rɪˋzɝv]
vt. 預訂
n. 儲備;保護區
scan
[skæn]
vt. & n. & vi. 掃描
vt. & vi. 粗略地看
aspect
[ˋæspɛkt]
n. 方面
potential
[pəˋtɛnʃəl]
n. 潛力
a. 潛在的
install
[ɪnˋstɔl]
.vt. 裝設,安裝;使就任(此意多用被動語態)
maintenance
[ˋmentənəns]
n. 維持;維修,保養(皆不可數)
conduct
[kənˋdʌkt]
vt. 處理;指揮(樂團)
interaction
[͵ɪntəˋrækʃən]
n. 互動(常與介詞 with 或 between 並用)
sign
[saɪn]
vt. & vi. 簽名
n. 跡象;信號,示意;標示牌
check
[tʃɛk]
n. 帳單(= bill);支票;檢查
vt. & vi. 檢查,核對;確認
first
[fɝst]
adv. 最先地;最重要地;第一次地
n. 第一個
adj. 第一的;最重要的
mention
[ˋmɛnʃən]
vt. & n. 提及
oppose
[əˋpoz]
vt. 反對,反抗
kiosk
[kɪˋɑsk]
n. 服務機(用多媒體互動處理事務)
staple
[ˋstep!]
vt. 用釘書機釘
n. . 釘書針;主食
retail
[ˋritel]
adv. 以零售方式
n. & vt. & vi. 零售
pro
[pro]
n. 專業人士
con
[kɑn]
n. 缺點
Practical Phrases
sign in
 登記;簽到

Please sign in at reception for a visitor's badge.
請在接待櫃臺登記,領取訪客證。

Employees must swipe a card to sign in when they arrive at work.
員工到公司時得刷卡簽到

check in
 辦理住房手續

You need to check in at the hotel first.
你得先在飯店辦理住房手續

first and foremost
 首要的是;首先

There are many ways to stay healthy. First and foremost, you should have a balanced diet.
有許多維持健康的方法。首先,你應該要均衡飲食。

make for...
 使⋯⋯變得可能

Travel guide apps make for smooth sailing when someone visits a new place.
旅遊導覽應用程式可讓造訪新地點的旅途一路順遂。

not to mention sth
 更不用說某事物

Daphne is good at playing the guitar and the violin, not to mention the piano.
達芙妮擅長演奏吉他和小提琴,鋼琴就更不用說了。

as opposed to...
 而非⋯⋯

The international company is going to invest in the environmental project, as opposed to the construction one.
這家國際公司將投資環保專案,而不是建設專案。

a retail outlet
 零售店

The company has nearly 30 retail outlets in Taiwan alone.
這家公司光是在臺灣就有近30處的零售據點

pros and cons
 優點與缺點

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作者

Nick Kembel
Nick Kembel
Don’t let the noise of other people’s opinions drown your inner voice.
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