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禮賓部:使命必達的萬事通 The Hotel Concierge (上)

The Hotel Concierge
#素養 #經濟·商業
8/24 生活英語

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禮賓部:使命必達的萬事通 The Hotel Concierge
滿足客人的要求
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Meeting guests’ requests

        When you’re traveling and have some questions, the front desk of your hotel can be very helpful. The staff can give you directions to different tourist spots or suggest things to do. But the services offered by high-class hotels go far beyond these basic services.

        Many fancy hotels have a concierge who is responsible for helping guests during their stay. If a guest has a special request, the concierge will find a way to meet that request. For example, if two guests want to attend a concert, the concierge will book the tickets and arrange transportation to and from the concert. If the guests want to have dinner before the concert, the concierge will also book a restaurant.

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單字片語整理

Words in Use
request
[rɪˋkwɛst]
vt. & n. 請求;要求
direction
[dəˋrɛkʃən]
n. 方向;指路(此意恆用複數);領導, 管理(不可數)
suggest
[səˋdʒɛst]
vt. 建議;暗示
fancy
[ˋfænsɪ]
a. 別緻的
vt. 想像
n. 愛好;想像力
arrange
[əˋrendʒ]
vt. & vi. 安排,籌劃
vt. 排列,布置
castle
[ˋkæs!]
n. 城堡
concierge
[ˌkanˈsɪɛrʒ]
n. (飯店)禮賓部
transportation
[͵trænspɚˋteʃən]
n. 交通運輸(工具)(不可數)
Practical Phrases
meet the / one ́s request
 滿足(某人的)要求

No matter what Lisa wants, her parents always try to meet her request.
不論麗莎想要什麼,她父母總是設法滿足她的要求

be responsible for
 負責……,為……負責

Adults are responsible for their actions.
成年人要為自己的行為負責

make sure (that)...
 確定 / 確保……

You’d better make sure (that) all the answers are correct.
你最好確認所有答案都是正確的。

front desk
 (飯店中的)櫃檯
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