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✶機器人能為你服務嗎? How May the Robot Serve You? (上) 【本篇為全程英文講解】

How May the Robot Serve You?
#混合題型 #數位·科技·科學
10/25 解析英語

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機器人能為你服務嗎? How May the Robot Serve You?
機器人技術正快速成為我們日常生活的標準配備。
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混合題型

        Robotic technology is rapidly becoming a standard part of our everyday lives. It used to be that robots were only seen in factories and manufacturing plants, but that is no longer the case. Instead of being large, immovable machines, robots have been shrinking, and as a result, you can find robots in offices, homes, and nearly anywhere you can imagine.

        The type of robot the average person is most likely to come into contact with is a service robot. Service robots offer assistance to humans when it comes to service- or customer-related tasks. Though the definition of service robots is broad and still growing, there is one thing that service robots are not: They aren’t involved in industrial automation.

 

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        What exactly does a service robot look like in practice? Well, that depends on the industry it serves. In the retail industry, service robots can share the workload with human employees by keeping track of inventory. They can also assist customers by providing answers to standard questions, such as directions to certain stores or movie showtimes at a theater.

        If you are at a hotel, you may see a service robot that brings luggage to rooms or delivers room service. Like those in the retail sector, robots in hospitality can also answer questions. Robots can act as the concierge for regular guest inquiries, and if there’s a question it can’t answer, it is capable of directing you to human staff members that can help.

        Another sector where service robots are becoming more common is healthcare. In hospitals, robots help set up patient rooms and transport supplies, medication, and linens throughout the building. Robots can also be used to clean and disinfect the facilities.

 

單字片語整理

Words in Use
shrink
[ʃrɪŋk]
vt. & vi. 縮小
assistance
[əˋsɪstəns]
automation
[͵ɔtəˋmeʃən]
n. 自動化
retail
[ˋritel]
adv. 以零售方式
n. & vt. & vi. 零售
workload
[ˋwɝk͵lod]
n. 工作量
inventory
[ˋɪnvən͵torɪ]
n. . 存貨清單;存貨;盤點(存貨)
sector
[ˋsɛktɚ]
n. (經濟的某一) 部門,領域,產業
hospitality
[͵hɑspɪˋtælətɪ]
n. . 好客
inquiry
[ɪnˋkwaɪrɪ]
n. 詢問(與介詞 about 並用);調查(與介詞 into 並用)
medication
[͵mɛdɪˋkeʃən]
n. 藥物
disinfect
[͵dɪsɪnˋfɛkt]
vt. 消毒
facility
[fəˋsɪlətɪ]
n. 設施,設備(常用複數)
direct
[dəˋrɛkt]
adj. 直達的;直接的
adv. 直達地;直接地
vt. 為……指路;管理,領導
concierge
[ˌkanˈsɪɛrʒ]
n. (飯店)禮賓部
healthcare
[ ˈhɛlθˌkɛr ]
a. & n. 醫療保健(的)
linen
[ˋlɪnən]
n. 亞麻布
Practical Phrases
come into / in contact with...
 接觸到……,碰到……

Because Jerry is a waiter, he comes into contact with people from all walks of life every day.
因為傑瑞是服務生,他每天都能接觸到各行各業的人。

be involved in...
 涉入……

The evidence shows that Paul is involved in that murder.

證據顯示保羅涉入那起謀殺案。

in practice
 事實上
= in reality
= in fact
keep track of...
 隨時掌握……,持續追蹤……

It’s hard to keep track of all my old friends; in fact, I’ve lost contact with most of them.
所有的老友保持聯繫很困難,事實上,我已經和他們大部分的人失聯了。

direct sb to + 地方
 指引 / 告訴某人去某地的路

A security guard directed us to the emergency exit.
一名警衛指引我們去緊急出口。

 

機器人技術正快速成為我們日常生活的標準配備。以往 我們只在工廠和製造廠看到機器人,但現在情況不再如此。機 器人不再是大型、不可移動的機器,而是一直在縮小,因此, 你可以在辦公室、家裡和幾乎任何能想像得到的地方找到機器 人。

一般人最有可能接觸到的機器人類型是服務機器人。當 涉及到服務或顧客相關的任務時,服務機器人便為人們提供協 助。雖然服務機器人的定義很廣泛,而且還在不斷擴展,但有 一點是服務機器人不具備的:它們並不涉及工業自動化。

服務機器人實際上到底是什麼樣子呢?這個嘛,那取決於 它所服務的行業。在零售業,服務機器人可以透過追蹤庫存來 與人類員工分擔工作量。它們還可以透過提供標準問題的答案 來協助顧客,例如到某些商店的路線或影廳的電影放映時間。

如果你是在飯店,你可能會看到一個服務機器人把行李送 到房間,或提供客房服務。與零售業的機器人一樣,餐旅業的 機器人也可以回答問題。機器人可以擔任禮賓接待員,回覆常 見的旅客問題,如果有它無法回答的問題,它能引導你去找可 以幫助你的人類員工。

另一個服務機器人變得越來越普遍的領域是醫療保健。在 醫院裡,機器人協助設置病房,並在整個建築內運送物資、藥 品和床單。機器人還可以用於清潔和消毒設備。

 

本篇內容出自《常春藤解析/生活英語雜誌》,
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Lauren McCarthy
Lauren McCarthy
Your Attitude determine your direction.
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