瑕疵換貨一把罩 Taking Responsibility for a Faulty Product (下)

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瑕疵換貨一把罩 Taking Responsibility for a Faulty Product

>> 「我要付現」不是 I pay by cash！結帳超常見的 6 個英文錯誤，學完再也不尷尬！

商用英語｜本集 精彩教學影片（講解老師：Stevie & Laurie 老師）

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H: Henry C: Carol

Carol calls Henry to tell him that her company has received his watch.

C: Good morning. This is Carol from Flotch. Is this Henry Thompson on the line?

H: Speaking. Have you received the watch I sent?

C: Yes, we have. Our repair team has taken a look at it and found it does indeed have a faulty battery.

H: I knew it. So, what now? Will you repair it or give me a new one?

C: It’s up to you. We can either replace the battery with a new one and send it back or send you an entirely new watch. If you decide to replace the watch, you can select a different color.

H: I like the color it is already. You can just replace the battery. Are you certain that the new one will last 20 hours as promised? I don’t want to return it again.

>> 【雙 11 加碼送「多益單字包」】考 TOEIC 前，這 30 個關鍵字你都掌握了嗎？