瑕疵換貨一把罩 Taking Responsibility for a Faulty Product (下)
Taking Responsibility for a Faulty Product
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瑕疵換貨一把罩 Taking Responsibility for a Faulty Product
>> 【職場英文懶人包】#4 實用商用英文表達 – 8句「讓我知道」的英文說法
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H: Henry C: Carol
Carol calls Henry to tell him that her company has received his watch.
C: Good morning. This is Carol from Flotch. Is this Henry Thompson on the line?
H: Speaking. Have you received the watch I sent?
C: Yes, we have. Our repair team has taken a look at it and found it does indeed have a faulty battery.
H: I knew it. So, what now? Will you repair it or give me a new one?
C: It’s up to you. We can either replace the battery with a new one and send it back or send you an entirely new watch. If you decide to replace the watch, you can select a different color.
H: I like the color it is already. You can just replace the battery. Are you certain that the new one will last 20 hours as promised? I don’t want to return it again.
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單字片語整理
Words in Use
●
glitch
[glɪtʃ]
n. （設備、機器的）小故障
Practical Phrases
●
on the line
在電話上
Amy, Mr. Jackson is on the line.
艾咪，傑克森先生來電。
●
be up to
由某人決定
It's up to Kent to make the final decision.
最後決定要取決於肯特。
●
entirely
完全地
●
take seriously
認真看待⋯⋯
If you don't take my words seriously, you'll certainly fail the finals.
假如你不把我的話當一回事，你期末考一定過不了。
●
be committed to...
致力於……
The new research center is committed to finding a cure for AIDS.
這家新的研究中心致力於找出治療愛滋病的方法。
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